Do you offer rush service?

Yes, we offer rush service for an additional fee. Please contact us to confirm availability.

Frequently asked questions

When does a waiting fee apply?

We provide a 15-minute waiting buffer to accommodate any unforeseen delays. This means that after we arrive, you have a grace period of 15 minutes where no waiting fees will be charged. However, once this buffer time elapses, the waiting fee period will commence. It is important to keep track of time during this period to avoid incurring additional charges. We understand that delays can happen, and our aim is to provide a flexible and convenient experience for our customers. So rest assured, we have taken this into consideration and offer this buffer time to ensure a smooth and stress-free waiting experience for everyone.

Examples of when a waiting fee might apply:

• You are running late or delayed, and we need to wait for you to arrive.

• You need extra time to review or prepare documents before signing.

• We need to wait for additional parties or witnesses to arrive before the signing can take place.

Do I need to bring identification to the notary service?

Yes, please bring a valid government-issued ID to verify your identity. Acceptable identification includes:

Can I get a refund if I change my mind?

Please note that all fees are non-refundable once the service is completed.

Can I use a digital ID or e-signature?

No, we require the physical documents and signatures.

Can I have multiple documents notarized at the same time?

Yes, we welcome multiple documents for notarization. Having multiple notarizations helps reduce your per document cost. Please contact us to confirm availability.

Why do I need to have a

travel authorization document notarized?

In some cases, the destination country's immigration authorities may require that the travel authorization document be notarized by a notary public. This is usually done to ensure the authenticity of the document and to prevent fraud. It is the responsibility of the client to determine whether notarization is required for their travel destination. But if you're like me, it's better to be safe than sorry.

Where do I meet the Notary?

Placer Notary Solutions provides professional traveling notaries, who offer the convenience of coming to you. Our dedicated team understands the importance of accommodating your preferred location, be it your residence, workplace, local café, or even your favorite park.

What if I don't have a valid ID?

If the signer is unable to provide proper identification, two credible witnesses with valid identification will be required. These witness' need to have valid identification, be over the age of 18, and not have a personal interest in the transaction. To learn more, please visit our Notarization by Mark page.

What if I have to cancel?

We understand that things happen. If you cancel 2 hours or more before your appointment, your deposit will be returned in the same form in which it was made. If you cancel with less than 120 minutes until your scheduled appointment, your deposit will be forfeited.

What is required to set up an appointment?

We require a deposit equal to the travel fee associated with the appointment. The remainder of the balance is due at the beginning of the appointment, before services are rendered.

What do I need to bring with me to get my document notarized?

Please bring the following with you to your appointment:

• The document you want to have notarized.

• A valid government-issued ID (driver's license, passport, etc.)

• Payment (The balance is due before services are rendered.)

• *Credible witnesses, if required.

How long does the notarization process take?

The notarization process typically takes 5-10 minutes, depending on the complexity of the document and the number of signatures required. We will review your document and verify your identity before affixing our signature and seal.

Can you notarize a document if the person is not present?

No, we cannot notarize a document if the person signing the document is not present. As a notary public, we are required to verify the identity of the person signing the document along with ensuring that they are signing it freely and voluntarily. This is a crucial part of the notarization process, and it is not possible to complete the notarization without the person's physical presence.

Why does my document(s) need to be notarized?

Notarization is a way to ensure the authenticity and validity of certain documents. When a document is notarized, it means that a notary public has verified the identity of the person signing the document and witnessed the signing of the document. This adds an extra layer of security and trust to the document, making it more difficult for someone to forge or alter the document.

Some documents may require notarization because they are important or sensitive, and their authenticity needs to be verified. Notarization also helps to prevent fraud and identity theft by ensuring that the person signing the document is who they claim to be. In some cases, notarization may be required by law or by a specific institution, such as a bank or government agency.

Do I need to book an appointment?

Yes, we highly recommend booking an appointment for notary services 3-5 days prior. This ensures that a notary is available to meet your specific needs and notarize your documents at your convenience.

• CA driver’s license

• CA identification card

• United States passport

• Driver’s license issued by another state, Canadian or Mexican public agency

• ID card issues by another US state

• US military ID card

• ID card issued by a federally recognized tribal government

• Valid consular ID document issued by a consulate of the signer’s country

• Valid passport from signer’s country

• Employee ID card issued by an agency or office of the state of California, county or city of California

• Inmate ID card issued by CA Dept. of Corrections (If inmate is in custody in a CA state prison)

• Any form of inmate ID card issued by a sheriff’s department (If inmate is in local custody.)